Frequently Asked Questions

📦 Orders & Delivery

Q: How long does delivery take?
A: We deliver across Pakistan within 3–7 business days depending on your location. Major cities like Karachi, Lahore, and Islamabad typically receive orders within 2–4 days.

Q: Do you offer Cash on Delivery (COD)?
A: Yes! We offer Cash on Delivery across Pakistan. Pay when your order arrives at your door.

Q: How do I track my order?
A: Once your order is shipped, you'll receive a tracking number via WhatsApp or SMS. You can use it to track your parcel in real time.

Q: Can I change or cancel my order after placing it?
A: You can request changes or cancellations within 12 hours of placing your order. Contact us immediately via WhatsApp for the fastest response.

🔄 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 7 days of delivery if the product is unused, in original packaging, and in the same condition as received.

Q: How do I initiate a return?
A: Contact us on WhatsApp with your order number and photos of the product. Our team will guide you through the process.

Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after we receive and inspect the returned item.

💳 Payments

Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), bank transfers, and online payments via credit/debit card.

Q: Is it safe to pay online on Bazzarwar?
A: Absolutely. Our store uses SSL encryption and Shopify's secure payment gateway to protect your information.

📧 Still Have Questions?

Can't find what you're looking for? Contact us and we'll be happy to help!